From experience and warranties to insurance and certifications, there are many things you should ask about when calling window contractors for quotes. Don’t just settle on the first one you talk to. Call a few and get some quotes, compare services, and above all, ask questions!
Here are the top five questions to ask before you hire a window contractor.
1. What Experience Do You Have?
While newer companies aren’t necessarily bad, you want to look for well-established companies that have been in the business for many years or decades. That shows staying power and ensures a good reputation in the community. In addition to how many years they have been in the window installation business, ask how long they have been at the same location, what their services are, if they have any specialties, what brands they use, and what their service area is.
2. What Warranties Do You Offer?
Reputable window replacement contractors will offer strong warranties on their work as well as the products and materials they use. Ask about length of the warranty, which services and products are covered by the warranty, and ask for a copy in writing.
3. Do You Carry Insurance?
If the answer is no, look elsewhere. Insurance is vital in protecting the workers, yourself and your property in case an accident were to occur during the job. Always ask to see proof of workers’ compensation and liability insurance.
4. Can You Provide Customer References?
To get a good idea of what the contractor is like to work with, your best resource is a past customer. They will give you the nitty gritty about how the contractor performed, what their demeanor was like, if they were easy to get along with, if they responded quickly to calls and concerns, and if they left the site clean and tidy when done.
Any reputable window contractor will send a few customer references your way. Give them a call and pick their brain. At the same time, go online to read some reviews on past customers as well.
5. What Manufacturer Certifications Do You Have?
Ask the contractor if they are a certified installer of the brands they use. They should be able to provide certification from the manufacturers of the windows they install. Most reputable window manufacturers will need to see a full range of training and certification before they allow their products to be installed by any contractor.
Understandably, they want to ensure their windows and related products are being installed correctly and professionally. Window contractors that have manufacturer certifications go above and beyond to protect that status and will work hard to maintain it. That will translate to quality in the finished product.
Contact Amazing Exteriors for Quality Replacement Windows in Texas
Our Texas window contractors are standing by to take your call and answer any questions you may have. Just contact us today at 512-428-8417 to ask questions and get a free quote to kick things off. You can also stop by and visit our amazing showrooms in San Antonio, Dallas, or our featured location this month for Replacement Windows in Austin, TX.